Terms & conditions

Last Updated: [July 13, 2026]

Welcome to Cardzy. These Terms & Conditions govern your use of our website, products, services and community. By accessing or using our website, you agree to these
Terms.

If you do not agree with these Terms, please do not use our website.

1. About Cardzy

Cardzy is a UK trading card platform offering products, community features, educational content and digital services, including the Cardzy Scanner, Cardzy Vault and future products.

2. Using Our Website

By using our website, you agree to:

  • Use the website lawfully.
  • Provide accurate information where required.
  • Not attempt to interfere with the security or operation of the website.
  • Not misuse or copy content without permission.

We reserve the right to suspend or restrict access where these Terms are breached.

3. Products & Orders

All orders are subject to availability.

We reserve the right to:

  • Cancel orders where necessary.
  • Correct pricing errors.
  • Limit quantities purchased.
  • Refuse fraudulent or suspicious orders.

Prices are displayed in GBP (£) and may change without notice.

4. Payment

Payment must be received before goods are dispatched unless otherwise agreed.

Payments are processed securely through trusted third-party payment providers. Cardzy does not store your full payment details.

5. Shipping & Delivery

Delivery times are estimates only and may vary.

Once an order has been dispatched, responsibility for delivery passes to the chosen courier. If your order is delayed or lost, we will do our best to assist in resolving the issue.

6. Returns & Refunds

Due to the nature of trading cards and collectibles, we do not generally offer refunds or exchanges.

If there is an issue with your order, please contact us as soon as possible. Our team will always do our best to provide a fair solution and ensure you’re happy with your experience.

Your statutory consumer rights are not affected.

7. Buying Cards From You

If you sell cards or collections to Cardzy:

  • All information provided must be accurate.
  • You must legally own the items.
  • We reserve the right to inspect items before confirming any offer
  • We reserve the right to inspect items before confirming any offer

8. Card Condition

Trading cards are graded and described to the best of our ability.

Condition can be subjective, and customers should carefully review product descriptions and photographs before purchasing.

9. Cardzy Scanner & Digital Services

Our digital services, including the Cardzy Scanner, are provided on an “as available” basis.

While we aim for accurate information, Cardzy cannot guarantee:

  • Card values.
  • Market prices.
  • Database accuracy
  • Future pricing performance.

Scanner features may change as the platform develops.

10. Cardzy Vault Membership

Vault memberships provide access to exclusive content and benefits while your subscription remains active.

Membership benefits may evolve over time as new features are added.

Cardzy reserves the right to update or improve Vault content without prior notice.

11. Intellectual Property

All website content, including:

  • Logos
  • Characters
  • Images
  • Graphics
  • Videos
  • Articles
  • Courses
  • Branding

remains the property of Cardzy unless otherwise stated.

Content may not be copied, reproduced or distributed without written permission

12. Community Guidelines

Users participating in the Cardzy community agree to:

  • Treat others respectfully.
  • Avoid abusive or offensive behaviour.
  • Not post illegal or counterfeit items.
  • Not scam or mislead other collectors.

Cardzy reserves the right to remove users who breach these guidelines.

13. Limitation of Liability

Cardzy shall not be liable for any indirect or consequential losses arising from the use of our website, products or services.

Nothing in these Terms limits liability where such limitation is not permitted by law.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this page.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.